

Dispatch: (717) 462-0365
Privacy Policy
Effective Date: June 16, 2026
JET Response Corp. (“JET Response,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.
Information We Collect
We may collect the following information:
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Name
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Address
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Telephone number
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Email address
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Insurance information
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Medical or healthcare-related information necessary to provide services
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Information submitted through contact forms or employment applications
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Information provided through text messaging or telephone communications
How We Use Information
We use the information collected to:
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Provide ambulance transportation and related healthcare services.
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Respond to inquiries and requests.
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Schedule services and appointments.
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Communicate with patients, customers, employees, and business partners.
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Process billing and insurance claims.
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Improve our services and website.
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Comply with legal and regulatory requirements.
Information Sharing
JET Response does not sell, rent, or share personal information with third parties for their marketing purposes.
Mobile information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.
We may disclose information:
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To healthcare providers involved in patient care.
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To insurance companies and billing partners.
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To government agencies or regulatory authorities when required by law.
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To service providers who assist us in operating our business and who are required to maintain the confidentiality of information.
SMS Communications
By providing your mobile phone number and consenting to receive text messages, you agree that JET Response may send SMS messages related to:
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Ambulance transport scheduling
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Appointment reminders
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Operational updates
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Employment-related communications
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Customer service communications
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Billing or account notifications
Message frequency may vary.
Message and data rates may apply depending on your wireless carrier.
You may opt out of receiving SMS messages at any time by replying:
STOP
For assistance, reply:
HELP
or contact us directly.
Your consent to receive SMS messages is not a condition of receiving services.
Data Security
JET Response maintains administrative, physical, and technical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website performance and user experience. Information collected may include browser type, pages visited, and other usage statistics.
HIPAA Compliance
When applicable, JET Response complies with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state privacy laws governing protected health information.
Third-Party Websites
Our website may contain links to third-party websites. JET Response is not responsible for the privacy practices or content of those websites.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
JET Response Corp.
Website: www.jet-response.com
Email: admin@jetresponseems.com
Phone: (717) 462-0365
If you have questions regarding this Privacy Policy or our communications practices, please contact us using the information above.